Shipping policy

SHIPPING & DELIVERY

How Much Does Delivery Cost?


All orders over $75 qualify for free courier delivery nationwide, unless the address is classed as a rural address. Orders under $75 (and all rural orders) will incur a delivery fee of $8.00. Australian orders will incur a $15 courier fee.

Please note tracking parcels for rural addresses can only be done as far as to your local rural contractor & a delivery signature may not be required by them, or they may sign for it on your behalf. Delivery is therefore at the customers own risk.

Sorry we do not deliver to PO Boxes or to any address outside of New Zealand/Australia

 

How Do I Know When My Order Has Been Dispatched?


Simple, we will send you a confirmation email the day your order has departed our store, in most cases this will be the same day you place your order if we receive it by 2pm (weekdays). 

Australia this may be within 48 hours.

The email will include tracking information so you can monitor your order’s delivery progress. 

If you think there is a delay, please email support@busymumfintess.com and we will look into it for you.

What Courier Company Do You Use?


We use PBT couriers.  Click on the PBT logo below to go to the courier tracking page  www.pbt.co.nz
Enter your tracking ID to check the progress of your delivery.